Cookie policy


Cookie policy

In providing its products on the website www.moensverpakkingen.com (hereinafter the “Website”), Moens Packaging (hereinafter “the company“, “we“, “us“, “our“) will use certain cookies and other tracking technologies placed on the device of the [visitor] / [user] of the Website (hereinafter “you” or “your”).  

The Website is operated by Moens Packaging, registered in the Kruispuntbank Ondernemingen under the number BE 0465.290.687  and with registered office at Zeelsebaan 24, 9200 Dendermonde. Any questions or remarks may be sent by post to this address, by e-mail to infosales@moensverpakkingen.be or by telephone to +32 (0)52 21 22 77. 

1.           General information

1.1.      This Cookie Policy (hereinafter referred to as the “Cookie Policy“) describes the different types of cookies and other possible tracking elements (such as scripts, Google Analytics, pixel tags, etc.) that we use on the Website, and how you can change the settings. 

1.2.      We have a strict privacy policy and are committed to being transparent about the technologies used on our Website. To the extent that information collected through cookies contains personal data, the provisions of the Privacy Policy apply and complement the Cookie Policy.

2.           What exactly are cookies?

2.1.      A cookie is a small text file that is placed by a website server in the browser or on the hard drive of your computer or mobile device when you consult a website. Cookies are used to distinguish you from other visitors to the website. 

2.2.      ‘First-party cookies’ are cookies that are used by the website visited itself. Third-party cookies’ are cookies that do not originate from the website used itself, but from another website. 

2.3.      ‘Session cookies’ are cookies that disappear automatically when you end your session on our Website. ‘Persistent cookies’, on the other hand, do not disappear immediately but only after a certain pre-set period. 

2.4.      For the use of strictly necessary or essential cookies, your consent is not required but we will of course inform you about it through this Cookie Policy. However, for non-essential cookies (such as cookies used for marketing purposes, analysis, performance, etc.) we always ask your explicit permission via the cookie bar on the website. In doing so, you can choose to accept all cookies or only certain categories of cookies.  

2.5.      The consent you have given can be withdrawn at any time. Below in this Cookie Policy, we explain how you can do this easily. 

3.         What kind of cookies are used on the Website? 

We use different types of cookies on the Website for the following purposes:

3.1.      Strictly necessary cookies

These cookies are essential for browsing our Website or strictly necessary to provide a service specifically requested/expected by a visitor. Deleting this type of cookies is therefore not possible and only an information obligation applies. If you do not agree, you may not use the Website.  

Name Duration Content and purpose Third party? 
rc::aPersistantThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.Google
rc::cSessoinThis cookie is used to distinguish between humans and bots.Google
CONSENT2 yearsUsed to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.Google
storeApiNoncePersistantNecessary for the shopping cart functionality on the website./
CookieConsent1 yearStores the user’s cookie consent state for the current domain/
wc_cart_hash_#PersistantHelps WooCommerce determine when cart contents/data changes./
wc_fragments_#SessionHelps WooCommerce to update the shopping cart without having to refresh the page./

3.2.     Functional cookies 

Functional cookies allow to perform certain functionalities, such as remembering login information or language preference, to collect feedback or for other third-party functionalities. You can disable these types of cookies.   

Name Duration Content and purpose Third party? 
 wp-wpml_current_language SessionDesignates the country code that is calculated based on the user’s IP address. Used to determine what language should be used for the visitor. /

3.3.      Analytical cookies 

Analysis cookies are used to track how our visitors use the Website. These cookies allow us to collect information on certain metrics such as number of visitors, which website our visitors come from, which pages are frequently visited, etc. You can disable these types of cookies. 

Name Duration Content and purpose Third party? 
_ga_#399 daysUsed by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. /
_ga399 daysRegisters a unique ID that is used to generate statistical data on how the visitor uses the website./
_hjSessionUser_#1 yearCollects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.Hotjar
_hjFirstSeen1 dayThis cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.Hotjar
_hjIncludedInSessionSample1 dayRegisters data on visitors’ website-behaviour. This is used for internal analysis and website optimization.Hotjar
_hjSession_#1 dayCollects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.Hotjar
_hjIncludedInPageviewSample1 dayUsed to detect whether the user navigation and interactions are included in the website’s data analytics.Hotjar
_hjAbsoluteSessionInProgress1 dayThis cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice.Hotjar
hjViewportIdSessionSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.Hotjar
_hjRecordingLastActivitySessionSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.Hotjar

3.4.      Advertising cookies

Advertising cookies are used to send customized advertising to visitors based on the pages they visit and to measure and analyse the success of such advertising campaigns. You can disable these types of cookies. 

Name Duration Content and purpose Third party? 
 ads/ga-audiencesSessionUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. Google
YSCSessionRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.Youtube
VISITOR_INFO1_LIVE179 daysTries to estimate the users’ bandwidth on pages with integrated YouTube videos.Youtube
yt-remote-device-idPersistantStores the user’s video player preferences using embedded YouTube videoYoutube
ytidb::LAST_RESULT_ENTRY_KEYPersistantStores the user’s video player preferences using embedded YouTube videoYoutube
yt-remote-connected-devicesPersistantStores the user’s video player preferences using embedded YouTube videoYoutube
yt-remote-session-appSessionStores the user’s video player preferences using embedded YouTube videoYoutube
yt-remote-cast-installedSessionStores the user’s video player preferences using embedded YouTube videoYoutube
yt-remote-session-nameSessionStores the user’s video player preferences using embedded YouTube videoYoutube
yt-remote-cast-availableSessionStores the user’s video player preferences using embedded YouTube videoYoutube
yt-remote-fast-check-periodSessionStores the user’s video player preferences using embedded YouTube videoYoutube
DEVICE_INFO179 daysUsed to track user’s interaction with embedded content.Youtube
_hjRecordingEnabledSessionThis cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange.Hotjar

3.5.      Social Media cookies

These cookies allow you to share the content of the website with other people through social networks. Some share buttons are integrated via third party applications that may provide this type of cookie. Social networks offering such a “share” button are likely to identify you with this button, even if you have not used this button when visiting our website. We invite you to consult the privacy policies of these social networks to find out the purpose of the use of the information collected through these “share” buttons by visiting their respective websites. You can disable these types of cookies.   

Name Duration Content and purpose Third party? 
    

4.           How to refuse or control the use of cookies on the Website?

4.1.      ​​If you want to know which cookies have been placed on your device or if you want to delete them, you can use a setting in your browser. Via the links below you will find more information on how to do this per browser. At www.aboutcookies.org you will also find the procedure for refusing cookies for the most commonly used browsers:  

Firefoxhttps://support.mozilla.org/nl/kb/cookies-verwijderen-gegevens-wissen-websites-opgeslagen  
Firfox mobielhttps://support.mozilla.org/nl/kb/cookies-privegegevens-geschiedenis-instellingen-wissen  
Chromehttps://support.google.com/chrome/answer/95647?hl=nl  
Chrome mobielhttps://support.google.com/chrome/answer/95647?hl=nl&co=GENIE.Platform%3DAndroid&oco=1  
Safarihttps://support.apple.com/nl-be/HT201265  
Internet explorerhttps://support.microsoft.com/nl-be/help/17442/windows-internet-explorer-delete-manage-cookies  
Microsoft Egdehttps://support.microsoft.com/nl-be/help/4027947/windows-delete-cookies  

4.2.      You have the option of withdrawing your consent to the placing of cookies at any time. However, this withdrawal has no effect on the processing that took place in the past when the consent was given.

4.3.      If you adjust your cookie settings as described above, it may result that certain parts of the Website cannot be displayed (correctly) or that some interactions do not work normally.

4.4.      You can adjust your internet browser so that it does not accept cookies and so that you receive a warning when a cookie is installed or the cookies are subsequently deleted from your hard disk. You can do this through your browser settings (see above).

5.           Protection of your data 

5.1.      All personal data is processed in accordance with our Privacy Policy. This also explains all your rights as a natural person. If you have any problems or complaints regarding this Cookie Policy, we would like to hear from you. You can always contact us using the contact details as stated at the top of this Cookie Policy. 

If you nevertheless wish to make a complaint, you may do so to the supervisory authority. In Belgium, you can do this at the Data Protection Authority (Drukpersstraat 35, 1000 Brussels; T: +32 (0)2 274 48 00; E: contact@apd-gba.be; W: www.gegevensbeschermingsautoriteit.be) 

6.           Do you have other questions about the use of cookies?

6.1.      Should you have any questions regarding the use of cookies on the Website, you can always contact us using the contact details as stated at the top of this Cookie Policy.